Displaying items by tag: Blazer

Leatherman has been polarizing with its customer base in recent years. Other than the FREE series, which includes the Arc, we have not seen much major development. Instead, the company has put energy into Leatherman Garage, its limited-release tools and gadgets that act as a testbed for potential future products. Some view this as an exciting way to experiment, while others see it as a cash grab. In addition, Leatherman has leaned heavily into releasing new colorways of existing models, which appears to be an effort to attract people who are not already in their customer base.

Many users are hungry for innovation, or at least that is the perception. The consumer base feels divided. On one side are the blue-collar customers who buy Leatherman tools, use them hard, and are satisfied. On the other are enthusiasts and collectors who want nothing but fresh, groundbreaking designs and feel the company is resting on its laurels. In their eyes, the lack of new releases leaves them with nothing to add to their collections. Leatherman, much like Benchmade, seems content to follow its own direction regardless of the noise, relying on internal data to make decisions that sometimes frustrate fans.